National Apartment Leasing Professional


Increase your effectiveness by enhancing your knowledge of the multifamily industry and the career you have chosen. The NALP (National Apartment Leasing Professional) curriculum is focused on the needs of the property leasing consultant and the contribution this professional makes to the successful property. In class, you will gain a new understanding of the many roles you serve to support the management function at your property. At the same time, you will have a new opportunity to share your experiences with other dedicated peers, establishing valuable contacts for the future and increasing your own experience level.

Your enrollment will enhance and advance your own career by demonstrating your commitment to education and higher standards of excellence. All this at the same time you build partnerships and network on group activities and assignments. The program is ideal for all leasing professionals who seek a refresher on leasing techniques or who have recently joined the industry and want to learn more while acquiring their experience.

CURRICULUM

• Keys to Success - job responsibilities, goal setting, teamwork, market & product knowledge, time management
• Leasing and the Internet - traffic tracking, collateral materials, leasing tools, maximizing online advertising, promoting your web address, phone prospects & the internet
• Leasing Demonstrations & Resolving Objections - demonstrating skills, conducting the tour, safety, fair housing, resolving objections, closing techniques
• Legal Aspects - fair housing laws, complaint filing, discrimination, prohibited practices, protected classes, testers, fair housing resources, ADA
• Rental Policies and Procedures - policies, application verification, processing checklist, lease preparation & signing, law of contracts, move in process, resident relations
• Telephone Presentations - effective phone skills, active listening, etiquette, objectives, initial leasing questions, taking service requests, identifying needs, handling irate callers
• The Leasing Interview & Qualifying Residents - importance of first impressions, curb appeal, understanding reasons for moving, taking the lead, the leasing notebook, greeting prospects, the leasing interview 

Don’t wait another minute! Take this valuable step towards your future today! We guarantee you’ll see your role in this industry in a whole new way and feel more certain about your personal contribution than ever before!

Next Course: Spring 2012

When:

Where: PTAA Education Center, NEW LOCATION! 7015 Albert Pick Road, Ste D, Greensboro NC 27409

Price:

• $400 Entire Course (PTAA Members)
  
• $800 Entire Course (non-members)
  

This course will only be offered ONCE annually.   

Register for Classes through PTAA

REQUIREMENTS

There are specific requirements for each designation that must be met in order to obtain the designation. You can take a course prior to meeting the experience requirement. Once you’ve met all the requirements, you will obtain your designation. Certain time limits apply and additional extension fees can be paid, if more time is needed.

Candidacy requirements include completion of the NALP Curriculum, successful passing of final exam (score 70 or above), successful passing of oral presentation and six months of apartment industry experience.